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Wire America

WireAmerica set out to become America's most trusted online destination for wire and cable. It's built on Shopify Plus with a 60,000+ SKU catalog, advanced buying logic, and a user experience designed for both seasoned electricians and first-time DIYers. Our team architected the platform from the ground up: data model, product discovery, pricing logic, quoting workflows, and freight rules. Everything a complex industrial catalog demands.
60K
SKUs structured, attributed, and imported into Shopify
200/d
Target daily orders at launch stabilisation
100%
US-Based Support
60%
Customers Know Exactly
What They Want
30%
Reduction in Support Load
6 months
Full platform delivered from discovery to launch
100%
increase in conversion rate
60%
decrease in bounce rates
30%
increase in Average Order Value

Challenges

Wire and cable isn't a simple product category. A single wire type, THHN Building Wire, for example, can have 8 AWG sizes, 12 colour options, 4 spool length variants, a custom by-the-foot option, and separate pricing tiers for copper vs. aluminium. Multiply that across 60,000+ SKUs, five major product categories, and you have one of the most technically demanding Shopify builds in the industrial supply space.
On top of product complexity, WireAmerica needed real-time inventory logic with multi-vendor sourcing, freight vs. parcel shipping rules, remote zip code surcharges, and a cart-to-quote flow for government and bulk buyers, none of which standard Shopify themes can handle out of the box.

Solutions

Makro led a structured discovery and strategy phase before writing a single line of code. Three sessions with the WireAmerica founding team to map every product attribute, buying scenario, inventory rule, and shipping edge case.
The output was a full product data model using Shopify metafields to separate filterable attributes from variant logic, keeping product pages clean while giving Algolia the rich data it needed for precise search and filtering. Custom buying logic handled by-the-foot orders, spool discounts, bulk quote escalation, and made-to-order lead times, all surfaced contextually on the product page depending on what the customer was trying to do.

responsive design

Mobile Responsive Design

Many of WireAmerica's customers are contractors shopping on job sites - phone in hand, needing to find the right wire, confirm stock, and check out fast.
The entire platform was built mobile-first, with prominent category filters, thumb-friendly product selectors, and a streamlined cart designed to minimise friction even on small screens. Every page was tested across Chrome, Safari, and Firefox to ensure consistent performance for the tradespeople who needed it most.

Product Page

Complex, Real-Time Filtering

Collection pages needed to handle one of the most complex filtering challenges in Shopify: surfacing the right wire from a catalog of thousands using attributes like AWG gauge, conductor type, colour, indoor/outdoor rating, and voltage class.
Makro integrated Algolia to power real-time faceted filtering across all major categories: Building Wire, Flexible & Portable Cord, Automotive & Marine, Industrial Cable, and Low Voltage.
Customers who know exactly what they want can filter to a match in seconds; those who don't are guided by inline educational labels and category descriptions.

Product Page

Cart-to-Quote Flow

One of WireAmerica's biggest operational pain points was fielding manual quote requests from government buyers and large contractors.
Makro built a cart-to-quote flow that allows any order to be escalated into a formal quote request: capturing line items, quantities, and customer details. Eliminating back-and-forth emails.
The cart also handled split shipment logic for orders fulfilled from multiple vendor locations, and a freight escalation trigger that routes orders over 110lbs to an LTL freight quote rather than standard checkout.

Services
Strategy
Design
Development
A/B Testing
Technologies
Figma
Sass
Webpack
Shopify

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