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Espace67

E67 is Quebec’s destination for affordable, design-forward furniture and appliances. The storefront couldn’t keep up with the business. A bilingual catalog thousands of SKUs deep, multiple appliance brands, inventory tied to physical showrooms, and a value-driven promise that wasn’t landing where it mattered most: the moment of decision. The ecommerce engine was rebuilt around how E67 customers actually shop, with an embedded team running it on retainer.
100%
increase in conversion rate
60%
decrease in bounce rates
30%
increase in Average Order Value

Challenges

A Catalog Outgrowing Its Storefront - Selling a $1,899 dishwasher, a $6,000 cart, and a clearance throw pillow on the same site requires a storefront to do three jobs at once. E67’s was struggling to do any of them well.
Collection pages had no real filtering. An appliance shopper looking for a 24-inch Energy Star refrigerator with Wi-Fi was scrolling past dozens of irrelevant SKUs to find it. Product pages weren’t built for high-consideration purchases. No clear delivery date. No in-stock-by-location. No integrated protection plans. No calm presentation of specs for the buyer who came ready to decide.
The cart didn’t account for the services that come with major purchases, leading to call-ins and abandoned orders. Product data was fragmenting under bilingual French and English requirements. Image variants weren’t standardized across brands. The “We Pay The Taxes” promise, the brand’s central commercial lever, was getting lost in pages without a coherent visual hierarchy to carry it.
Underneath all of this sat the harder problem. E67 didn’t need a one-time redesign. The business needed a partner who could keep the storefront moving at the pace of merchandising, season after season, without waiting on agency cycles to ship anything.

Solutions

A Storefront Engineered for Catalog Depth and Decision Speed
The new storefront was rebuilt around one principle. Help the shopper find their space, fast.
Appliance collections were given the filtering depth a high-consideration category demands, with brand, price, type, color, Wi-Fi capability, class width, tub material, place settings, and Energy Star certification sitting in an expandable left rail, and in-stock and on-sale toggles cutting the grid down to what’s available today.
Product pages were rebuilt to handle high-consideration purchases the way a confident in-store associate would, leading with stock status, model number, integrated E67 Protection plans, a concrete delivery date, and free in-store pickup with live location lookup.
The cart was reimagined as the highest-stakes page on the site, with assembly and removal services priced inline, local delivery validated by postal code, and store pickup as a first-class option.A confident brand system was composed across every surface, anchored in Sharp Sans typography and a palette of black, electric yellow, white, and soft neutral. Shop by Style and Shop by Room modules turn browsing into inspiration.
A scene-shopping experience lets customers explore hotspots on lifestyle imagery and pull individual pieces into the cart from the room itself. A store locator bridges the digital storefront back to E67’s Quebec showrooms. A comprehensive FAQ surface handles delivery, returns, gift cards, and payment questions before they ever reach the call center.
Every decision scales with the catalog and translates cleanly between French and English, giving E67 a storefront engineered to grow with the business.

Product Page

A High-Consideration Buy Box Built to Close

The old product page was the silent killer. A shopper ready to spend $1,899 on a KitchenAid dishwasher needed five things the page wasn’t delivering. Confidence it was in stock. A real delivery date. The price of optional protection. The option to pick it up in-store today. And the technical detail to justify the purchase to a partner.

The new PDP leads with all of it. Stock status and model number sit at eye level. Color and finish variants are one tap away. E67 Protection plans (2-year, 4-year) are integrated into the buy box, not hidden in an upsell modal. “Get it as soon as June 5” makes the delivery promise concrete. FREE Pick Up in Store with See in stock locations turns the physical showroom into a closer. Quick Specs and Key Features sit at the bottom for the buyer who reads every label. The page does the work a great salesperson would.

Faceted Filtering That Mirrors Buyer Logic

Appliance shoppers don’t browse. They qualify. A width constraint, a budget ceiling, a brand preference, and a feature non-negotiable, with an expectation that the grid will reflect all of it within three taps.

The old collection page made shoppers work for it. The new one doesn’t. Brand, price, type, color, Wi-Fi capability, class width, tub material, place settings, and Energy Star certification sit in an expandable left rail. In-stock and on-sale toggles strip the grid down to what’s actually available today. On mobile, the same controls collapse into a streamlined sheet.

The filter experience holds up at every breakpoint. The grid keeps pricing, savings, and stock badges legible without crowding the imagery. The same architecture now scales across every category in the catalog without rebuilding the pattern each time.

Cart Page

A Cart That Handles Real Purchase Complexity

The cart was where E67 was losing the customers who’d done all the hard work of choosing. A $6,000 order brings a delivery question, an assembly question, a removal question, a “can I pick this up?” question. The old cart answered none of them on the page.

The new one answers all of them inline. Cart Total, You Saved, and Subtotal sit at a glance. Local delivery or store pickup is a single tap, with postal-code validation that confirms eligibility for delivery to a specific address right there. Each line item carries its protection plan options, its assembly and removal services with transparent pricing, and its in-stock status.
The result is a cart that handles the real complexity of a furniture and appliance purchase without asking the shopper to call the store to finish the order.

Services
Strategy
Design
Development
A/B Testing
Technologies
Figma
Sass
Webpack
Shopify

A new vision

A new vision

A new vision

A Brand-Led Storefront That Sells Lifestyle

E67’s promise, “Create spaces that reflect who you are,” needed surfaces that did the same.Shop by Style modules (Traditional, Modern, Contemporary) let shoppers who know their aesthetic self-select in. Shop by Room editorial tiles (Living Room, Kitchen & Dining, Home Office) turn browsing into inspiration for the shopper who’s still deciding. A scene-shopping experience, Create Your Personalized Space, lets customers explore hotspots on lifestyle imagery and pull individual pieces into the cart from the room itself.
A store locator with postal-code search and live hours bridges the digital experience back to E67’s Quebec showrooms. A comprehensive FAQ surface handles delivery, returns, gift cards, and payment questions before they ever reach the call center.

Every one of these moves was a customer-service question the storefront now answers on its own, freeing the team to focus on the customers who actually need a human.

typography choise