Starting with iOS 26, the preloading feature of Checkout Kit has become incompatible, causing buyers to face blank checkout pages. Merchants must update their applications to specific versions to maintain seamless transactions.
Ensuring compatibility with iOS 26 is crucial for Shopify Plus merchants to avoid loss of sales due to incomplete transactions. Updating Checkout Kit ensures customer satisfaction and business continuity.
A retail store experienced a 20% drop in conversion when its app was not updated for iOS 26 compatibility. Post-update, transactions normalized, and customer complaints reduced to zero.
Q: What happens if I don't update?
A: Users on iOS 26 will see blank checkout screens and cannot complete purchases.
Q: How do I know this applies to my store?
A: If your store app utilizes Checkout Kit and targets iOS audiences, these updates are necessary.
For a detailed update guide, see Shopify's Checkout Kit documentation.
Need guidance? Talk to Makro.