Extend Grace Period for Built for Shopify Apps

Executive summary:

• An extended 60-day grace period is available for Built for Shopify (BFS) apps that fail certain criteria.
• The extension aims to provide developers with additional time to resolve issues without losing their BFS badge.
• Applies specifically to apps that uninstall cleanly and are embedded in the Shopify admin.

What changed

Shopify has introduced a change to the grace period policy for Built for Shopify apps, extending it from immediate action to a 60-day timeframe. This adjustment applies to apps using theme app extensions for clean uninstalls and those embedded in the Shopify admin. With this update, affected apps retain their BFS badge during the grace period, ensuring continued merchant visibility.

Why it matters

This extension allows app developers more time to address compliance issues without the immediate consequence of losing their BFS badge, which can impact visibility and merchant trust. For Shopify Plus merchants, this extension ensures that BFS apps continue to provide reliable functionality or customer support, enhancing the overall marketplace quality.

Role-specific impact

• Marketers: Can assure customers of ongoing app quality and certify status with an extended timeline for addressing issues.
• Developers: Have more time to work on solutions for compliance issues without immediate pressure.
• Store admins: Benefit from continuous app functionality and maintenance, reducing operational disruption.

Use-case example

Real-world scenario & metric

A BFS app fails to uninstall cleanly due to theme integration issues. Previously at risk of losing its BFS status immediately, the app developer now has 60 days to correct the problem, ensuring the app's customer base remains stable by maintaining the BFS badge during this period.

Implementation checklist

1. Monitor app compliance using the Distribution page on your Partner Dashboard.
2. Address any identified issues within the 60-day period.
3. Ensure documentation is updated to reflect any changes made to meet criteria.

FAQ

Q: Where can I check my app's compliance status?
A: Review the Distribution page on your Partner Dashboard for compliance details.

Q: What happens if issues aren't resolved in 60 days?
A: The BFS badge will be removed until the app meets all the criteria.

Resources

Refer to the Shopify documentation for further details on regaining lost status.

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