Expanded Line Item Removal for Enhanced Return Management

Executive summary:

• Expanded functionality: Remove line items from any return.
• Increased operational flexibility for merchants.
• Applicable to all Shopify Plus merchants.

What changed

We have enhanced the returns management features on Shopify Plus by allowing merchants to remove specific line items from any return, irrespective of the creation date of the return. This capability was previously limited to returns initiated following the introduction of the exchange feature in March 2024.