Expand Hardware Options with HID Scanner Support

Executive summary:

• HID scanner support allows wider hardware compatibility for Shopify POS.
• This feature simplifies scanner setup and expands cost-effective choices.
• POS v10.10 needed for HID scanner functionality.

What changed

Shopify POS now supports HID (keyboard-mode) barcode scanners, expanding your options significantly. You can now connect virtually any HID-compatible scanner, including many USB models that were previously incompatible with iOS devices, allowing for greater flexibility and choice.

Why it matters

HID scanner support allows Shopify Plus merchants to utilize a broader range of hardware, potentially reducing costs and increasing operational efficiency. The ease of setup without needing complex vendor-specific software is a key benefit.

Role-specific impact

• Marketers: This allows for faster and more reliable customer checkouts, enhancing customer experience.
• Developers: Less need for custom configuration means simpler implementation and maintenance.
• Store admins: Easier setup and scalable options for hardware deployment improve in-store operations.

Use-case example

Real-world scenario & metric

A retail chain utilizing various scanner brands can integrate their existing hardware, saving costs on new purchases. A pilot store reported a 15% reduction in setup time.

Implementation checklist

1. Update Shopify POS to version 10.10 or later.
2. Connect your HID-compatible scanner.
3. Test for operability within your POS setup.
4. Train staff on setup and usage procedures.

FAQ

Q: What models of scanners are supported?
A: Any scanner that is HID-compatible can be used.

Q: Do I need special software for these scanners?
A: No, HID scanners emulate keyboard input, requiring no additional software.

Resources

For detailed setup instructions, please visit the relevant Shopify Help Center page.

Need guidance? Talk to Makro.