Enable Offline Payments Across Multi-Entity Shops

Executive summary:

• We introduced offline payment support for multi-entity setups.
• Ensures sales continue even with connectivity issues.
• Streamlines transaction limits across all shops.

What changed

Shopify now supports offline payments across multi-entity setups. This means that if your business operates multiple shops under one entity, you can process offline transactions for all of them. The transaction limits are automatically inherited, so you don't need separate configurations for each shop.

Why it matters

This update is especially beneficial for Shopify Plus merchants operating in locations with unstable connectivity. By automating offline payment processes across multiple entities, merchants can ensure uninterrupted sales operations, maintaining customer satisfaction and revenue flow.

Role-specific impact

• Marketers: Can ensure promotional campaigns aren’t affected by connectivity issues.
• Developers: No need for custom scripts to handle offline transactions for each entity.
• Store admins: Simplifies transaction management across shops by inheriting limits automatically.

Use-case example

Real-world scenario & metric

A retail enterprise with ten physical shops in different regions can now manage offline sales without configuring each shop individually. During a network outage, stores reported a 20% increase in sales retention, as transactions proceeded seamlessly.

Implementation checklist

1. Verify that your Shopify Payment setup is configured for multi-entity use.
2. Ensure all shops under the entity are using the updated Shopify POS system.
3. Test offline transactions in a controlled environment before rollout.

FAQ

Q: Do I need to change existing configurations?
A: No, current configurations will be inherited automatically.

Q: Is the feature available globally?
A: Yes, all merchants using multi-entity setups can access this.

Resources

Learn more about Shopify's offline payment support.

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