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Platinum is the highest of Shopify's five partner tiers, requiring roughly $5M in new revenue and six-plus enterprise merchants, reviewed quarterly.
Shopify does not publish a public explainer merchants can actually use, so we wrote one. Makro builds in the program's top tiers, with the Premier badge verifiable in the directory, and this page covers what the ladder means and what to look for in a top-tier agency. See the ladder or the work.
Every badge is public: check any agency's tier in the official Shopify partner directory before you hire.
Staged cutovers off Magento, WooCommerce, and custom stacks with orders, accounts, and subscription state reconciled before the switch.
Company accounts, customer-specific pricing, and wholesale portals that carry real operations.
Shopify connected to NetSuite, Dynamics, SAP, and Sage through Makro Middleware, our own platform in production since 2014: retries, replay, and observability included.
Design and engineering from one senior team, accountable from discovery to launch.
Conversion optimization and integration upkeep on a steady cadence. Launch is the midpoint.
Featured · replatform & integration
Matt & Nat moved off Magento onto Shopify Plus with Makro: storefront, migration, and the inventory sync behind it, owned by one team.
“By far the most technical agency I have worked with.”
Platinum is the highest of Shopify's five partner tiers (Registered, Select, Plus, Premier, Platinum). It requires roughly USD $5 million in new revenue and at least six Plus or Enterprise merchants over a two-year window, reviewed quarterly. About 33 US service partners hold it.
Shopify reviews partners quarterly against revenue and enterprise-merchant thresholds. Benefits scale by tier: directory listing at Plus, a Partner Success Manager and market development funds at Premier, and full strategic collaboration with Shopify at Platinum. Tiers are earned through delivered work, not purchased.
The tier verifies scale of delivery; it does not verify fit. The top two tiers, Premier and Platinum, both mark agencies with sustained enterprise records. Match the agency's specialty to the hardest part of your build, then treat the tier as the floor of trust.
Makro operates in the program's top tiers and holds the Premier badge, verifiable in the directory, earned on replatforms, B2B storefronts, and ERP integrations running in production.
Replatforms, B2B operations, and integration-heavy stacks. Book a discovery call and we will map what your build actually needs, tier badges included.
