.04

Maddle

This case study explores our collaboration with Maddle, a premium e-commerce brand, to redefine their digital presence. Struggling to effectively showcase their diverse range of durable, high-quality Paddle boards, Maddle turned to our agency for assistance. The transformation journey included the creation of an immersive homepage, a detailed product page, a simplified cart system, and an ongoing commitment to continuous improvement and conversion rate optimization.
amazing homepage

An Entrance to
the Maddle Universe

The homepage of a website serves as the front door to the brand's universe. For Maddle, we envisioned a content-first approach that would pull visitors in emotionally, inspiring them to explore further. The goal was to captivate customers, immersing them in the world of Maddle and leading them seamlessly to the range of boards available for purchase.
100%
increase in conversion rate
60%
decrease in bounce rates
30%
increase in Average Order Value

Challenges

Maddle had built its brand on the pillars of quality and durability, offering a broad array of premium sports boards. Despite having a strong product lineup and a focus on aesthetics, they faced a significant challenge: effectively conveying their product's durability and variety to their potential customers. Their static website failed to highlight their guarantee and the multitude of designs they offered, undermining the brand's value proposition.

Solutions

Our agency stepped in with a two-pronged approach: revamping the website's design and implementing continuous optimization. We aimed to create a dynamic, content-first site that not only presented Maddle's array of products but also told their brand story convincingly. The site was designed to immerse visitors in the world of Maddle, leading them naturally towards the products they desired. Our work didn't stop at the initial redesign; we ensured continuous improvement and conversion rate optimization (CRO) to refine the user experience and enhance the brand's connection with its customers.
conversion rate optimization work

Balancing Details
and Design

reating Maddle's product page was a matter of harmonizing detailed technical data with visually compelling imagery and persuasive social proof. We included key sections like warranty, specifications, and usage to offer comprehensive product insights. Alongside this, high-quality images and user-generated content showcased the products in real-life scenarios, contributing to the page's engaging and informative nature.

This balance wasn't purely aesthetic; it was a strategic move addressing diverse customer needs. The launch was only the beginning; we implemented rigorous A/B testing for continuous optimization. This iterative process allowed us to identify what truly resonated with Maddle's customers, leading to a significant 50% boost in conversion rates, a clear testament to the effectiveness of our design and optimization efforts.
60%
decrease in
bounce rates
30%
increase in Average
Order Value
A new visionA new visionA new vision
A new visionA new visionA new vision

Cross-selling Creatively: Expanding the Customer's Horizon

With a multitude of board designs and patterns on offer, our challenge was to present these options to customers without overwhelming them. We developed custom blocks throughout the website that subtly introduced different designs, ensuring customers could easily find alternatives if needed.
Services
Strategy
Design
Development
A/B Testing
Technologies
Shopify Plus

Simplifying the Checkout Journey

Our goal was to create a streamlined, distraction-free Ajax cart that ensured a smooth checkout process.

However, we also saw an opportunity for upselling complementary products. We strategically promoted Paddleboards early in the funnel and then introduced complementary products in the cart, effectively increasing the average order value.
conversion rate optimization work

A/B Testing: The Cornerstone of our Approach

At the heart of our agency's approach is A/B testing, a process that allows us to continuously optimize and refine our solutions. After building the high-performing Ajax cart, we tested different versions, colors, upsells, recommendations, and designs.

This relentless pursuit of improvement ensures that we always deliver the best-performing version, driving growth and scaling e-commerce stores effectively.
60%
decrease in
bounce rates
30%
increase in Average
Order Value
typography & color pallete
Typeface #1
KansasNew
Typeface #2
Inter