Embrace Configured Shipping Zones for Better Order Management

Executive summary:

• Removal of "Sell from all locations" option for fulfillable inventory.
• Prevents overselling by ensuring orders are within shipping zones.
• Affects all Shopify Plus stores by September 30th, 2025.

What changed

Shopify is removing the "Sell from all locations to all shipping zones" option. All merchants will now use the "Sell only within configured shipping zones" option, meaning inventory will only be available in regions where shipping zones are configured.

Why it matters

This change mitigates overselling issues and optimizes inventory management, potentially reducing the frequency of order cancellations due to unavailable stock.

Role-specific impact

• Marketers: Ensure marketing campaigns are aligned with available stock in configured zones.
• Developers: Adjust APIs and integrations to adhere to new inventory settings.
• Store admins: Monitor and adjust shipping zones and inventory levels frequently.

Use-case example

Real-world scenario & metric

Consider a business with locations in the USA and Canada. If an item is in stock only in the USA location, only customers within the USA shipping zone can purchase it, preventing unintended international orders and stockouts.

Implementation checklist

1. Review current shipping zones and their configurations.
2. Update the fulfillable inventory settings in your Shopify admin.
3. Communicate changes to your logistics and customer service teams.
4. Test checkout to ensure operational readiness post-transition.

FAQ

Q: What happens if inventory isn't in a zone?
A: Customers will see it as out of stock and can't proceed with checkout.

Q: How to continue selling from all locations?
A: You must adjust your settings to allow for cross-zone selling and shipping rates.

Resources

For detailed steps, visit Shopify's guide on fulfillable inventory.
Need guidance? Talk to Makro.