Control your workflow runs with ease

Executive summary:

• Cancel workflow runs in-progress.
• Quick control to manage errors.
• Benefits Shopify Plus merchants.

What changed

Shopify now allows users to cancel workflow runs that are in progress. Whether a run is stuck at a 'wait' step or retrying due to an error, control can be regained immediately. This empowers users to abort and rectify workflows swiftly.

Why it matters

Previously, users had to wait until retries stopped before rerunning workflows. Now, by cancelling runs immediately, Shopify Plus merchants can accelerate feedback loops and eliminate workflow interruptions effectively.

Role-specific impact

• Marketers: Reduce downtime in marketing automation.
• Developers: Faster debugging and testing cycles.
• Store admins: Maintain workflow integrity with minimal disruption.

Use-case example

Real-world scenario & metric

A Shopify Plus merchant faced delays due to workflow retry errors, extending troubleshooting to 36 hours. With this update, errors are resolved in 15 minutes by canceling and adjusting workflows.

Implementation checklist

1. Navigate to the workflow's summary or details page.
2. Select the workflow run in-progress.
3. Click 'cancel' to terminate the process.
4. Make necessary adjustments and rerun.

FAQ

Q: Can I cancel multiple runs simultaneously?
A: Yes, cancel runs from the "Recent runs" section on the summary page.

Q: What happens after cancelling a run?
A: You can immediately rerun with adjustments.

Resources

For more details, visit the official Shopify documentation.

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