Cancel Workflow Runs Instantly for Better Control

Executive summary:

• Cancel workflow runs mid-process.
• Improve control over automations.
• Benefit Shopify Plus merchants with faster adjustments.

What changed

Shopify Plus merchants can now cancel workflow runs while they're in progress. This includes when executing a wait step or retrying due to errors, offering greater control and flexibility over your store's automations.

Why it matters

Timely intervention in workflow processes provides merchants with the ability to quickly address errors or changes without waiting for lengthy retry processes. This leads to more responsive and adaptable operations, reducing downtime and enhancing workflow efficiency.

Role-specific impact

• Marketers: Quickly adjust campaigns by canceling and modifying workflows on the fly without waiting for retries to complete.
• Developers: Improve debugging and update cycles by stopping erroneous workflows immediately, facilitating quicker iteration and development.
• Store admins: Gain control over active workflows, mitigating issues and ensuring smooth operation by canceling runs directly from the management interface.

Use-case example

Real-world scenario & metric

Imagine a promotional campaign workflow encountering an error during execution. Previously, you'd have to wait for the entire retry cycle to conclude, delaying the fix. Now, cancel the run, apply changes, and restart immediately, optimizing campaign efficiency and time-to-market.

Implementation checklist

1. Access the workflow run details page.
2. Select "Cancel Run" for any in-progress workflows.
3. Make required adjustments to fix or update the workflow.
4. Rerun the workflow to implement changes.

FAQ

Q: Can I cancel partially completed workflows in all scenarios?
A: Yes, you can cancel any workflow in progress, including those retrying from a transient error.

Q: Does cancelling a workflow delete data processed so far?
A: No, cancelling prevents further actions but does not erase existing progress or data.

Resources

For comprehensive setup guidance, see our Shopify Flow documentation.

Need guidance? Talk to Makro.